Pradeep Jethwani
About Pradeep Jethwani
Pradeep Jethwani serves as the Head of Service Operations for Global Business at Bharti Airtel Limited, a position he has held since 2012 in Gurgaon, India. He specializes in IT transformation for B2B operations and has a strong background in revenue assurance and risk monitoring within the telecommunications sector.
Work at Airtel
Pradeep Jethwani has been serving as the Head of Service Operations for Global Business at Bharti Airtel Limited since 2012. His tenure at Airtel spans over 12 years, during which he has been based in Gurgaon, India. In this role, he oversees service operations, ensuring efficient management and delivery of services to business clients.
Education and Expertise
Pradeep Jethwani possesses expertise in IT transformation, particularly in the context of B2B operations. His knowledge encompasses various aspects of technology integration and operational efficiency, which are critical for enhancing service delivery in the telecommunications sector.
Background
Pradeep Jethwani has a solid background in revenue assurance, focusing on both B2B and B2C collections. This experience has equipped him with a comprehensive understanding of financial processes and the importance of maintaining revenue integrity within the telecommunications industry.
Skills in Risk and Fraud Monitoring
Jethwani has developed skills in risk and fraud monitoring, which are essential for safeguarding business operations in the telecommunications field. His ability to identify and mitigate risks contributes to the overall security and reliability of service offerings.
Experience in Enterprise Billing
Pradeep Jethwani has extensive experience in enterprise billing, managing both data and voice services. His role involves overseeing billing processes, ensuring accuracy and efficiency in service charges, which is vital for customer satisfaction and operational success.