Prashant Gambhir
About Prashant Gambhir
Prashant Gambhir serves as the General Manager and Customer Experience Head at Bharti Airtel Ltd, where he has worked since 2015. With over 16 years of experience in sectors such as FMCG and Telecom, he is recognized for his leadership skills and commitment to achieving results.
Work at Airtel
Prashant Gambhir has held multiple positions at Bharti Airtel Ltd since joining the company. He currently serves as the General Manager and Customer Experience Head, a role he has occupied since 2015, overseeing operations in Bihar and Jharkhand. His previous roles at Airtel include Zonal Business Manager from 2010 to 2014 in Ludhiana, Zonal Sales Manager from 2008 to 2009 in Kota, and Sales & Marketing Head for m-commerce (Airtel Money) from 2014 to 2015 in Chandigarh. His extensive experience at Airtel encompasses managing portfolios in Customer Experience, Sales & Distribution, and Business Development across various services.
Education and Expertise
Prashant Gambhir has a solid educational background, having completed a General Management Course at the Indian Institute of Management, Ahmedabad in 2010. He holds a Master of Business Administration (MBA) in Marketing from the Institute of Management Studies, which he completed between 1997 and 1999. Additionally, he earned a Bachelor of Science (BSc) in Computer Science from Gurunanak Khalsa College Yamunanagar from 1994 to 1997. His education has equipped him with the skills necessary to excel in various sectors, including FMCG, Telecom, and M-Commerce.
Background
Prashant Gambhir has over 16 years of professional experience across diverse sectors. He began his career at UB Group as Territory Sales Incharge from 1999 to 2002, followed by roles at Godfrey Phillips India Ltd as Assistant Manager from 2002 to 2004 and at Idea Cellular Ltd as Prepaid Manager from 2004 to 2005. He worked at Reliance Communications as Prepaid Distribution Cluster Lead - Manager from 2005 to 2007 before joining Bharti Airtel Ltd. His career trajectory reflects a strong foundation in sales and distribution management.
Achievements
Prashant Gambhir is recognized for his leadership abilities and effectiveness in managing teams to achieve execution excellence. He has successfully managed various portfolios at Bharti Airtel Ltd, focusing on Customer Experience, Sales & Distribution, and Business Development. His proactive approach and commitment to results have contributed to his reputation in the industry. He is known for adhering to principles of honesty and credibility in his professional endeavors.