Prerna Awasthi
About Prerna Awasthi
Prerna Awasthi serves as the Customer Communication and Delight professional at Airtel, where she has worked since 2003. Based in Gurgaon, Haryana, India, she has accumulated 21 years of experience in her role.
Work at Airtel
Prerna Awasthi has been employed at Airtel since 2003, holding the position of Customer Communication and Delight. Over her 21 years with the company, she has contributed to enhancing customer engagement and satisfaction. Based in Gurgaon, Haryana, India, her role involves developing strategies to improve customer communication and ensure a positive customer experience.
Background
Prerna Awasthi has spent her entire professional career at Airtel, demonstrating a long-term commitment to the organization. Her extensive experience in customer communication has equipped her with a deep understanding of customer needs and preferences, which she applies to her current role.
Achievements
Throughout her tenure at Airtel, Prerna Awasthi has played a significant role in initiatives aimed at improving customer communication and delight. Her contributions have been integral to the company's efforts in fostering customer loyalty and enhancing overall satisfaction.