Raghav Kapil
About Raghav Kapil
Raghav Kapil is a Retail Store Manager with extensive experience in the telecommunications and retail sectors. He has held various managerial positions at Reliance Communications, Airtel, and Shoppers Stop, and has an MBA from the Principal L N Welingkar Institute of Management Development and Research.
Current Role at Airtel
Raghav Kapil serves as a Retail Store Manager at Airtel, a position he has held since 2017. In this role, he is responsible for overseeing retail operations and ensuring customer satisfaction in Gurgaon, Haryana, India. His experience in retail management contributes to the effective execution of sales strategies and operational efficiencies within the store.
Previous Experience at Reliance Communications
Before joining Airtel, Raghav worked as a Territory Sales Manager at Reliance Communications from 2016 to 2024. His tenure at Reliance involved managing sales territories and driving revenue growth in Bombay, Maharashtra, India. He played a key role in implementing sales initiatives and enhancing customer engagement.
Experience at Vodafone
Raghav Kapil was employed as a Retail Store Manager at Vodafone from 2013 to 2016 in Berks, West Berkshire, United Kingdom. During this period, he managed day-to-day store operations, focusing on sales performance and customer service. His role involved training staff and ensuring compliance with company policies.
Education and Expertise
Raghav completed his Master of Business Administration at the Principal L N Welingkar Institute of Management Development and Research in Mumbai from 2017 to 2018. This educational background has equipped him with advanced skills in management and business operations, which he applies in his current and previous roles.
Early Career at Axiom Bpm Services
Raghav began his career as a Quality Analyst at Axiom Bpm Services Pvt Ltd, where he worked for seven months in 2012-2013 in Rutherford, New Jersey, United States. In this role, he focused on quality assurance processes and contributed to improving service delivery standards.