Ragvendra Singh
About Ragvendra Singh
Ragvendra Singh serves as the Collection and Retentions Head at Airtel, a position he has held since 2013. He has a Master of Business Administration from Sikkim Manipal Institute of Technology and has previous experience in collections at Idea Cellular Ltd.
Work at Airtel
Ragvendra Singh has been serving as the Collection and Retentions Head for the UPU region at Airtel since 2013. In this role, he is responsible for overseeing collection strategies and retention initiatives to enhance customer loyalty and minimize churn. His extensive experience in the telecommunications sector has contributed to the development and implementation of effective collection processes within the organization.
Education and Expertise
Ragvendra Singh holds a Master of Business Administration (MBA) degree from Sikkim Manipal Institute of Technology, which he completed from 2009 to 2010. He also studied at Lucknow University from 1998 to 2001, where he gained foundational knowledge in business principles. Additionally, he attended St. Fidelis College from 1982 to 1995, further enriching his educational background.
Previous Experience
Before joining Airtel, Ragvendra Singh worked at Idea Cellular Ltd as a Zonal Collection Manager in Bareilly for a brief period in 2006. This role provided him with valuable experience in managing collections and customer relations within the telecommunications industry, which he later applied in his current position at Airtel.
Career Timeline
Ragvendra Singh's career in the telecommunications sector began with his role at Idea Cellular Ltd in 2006. He transitioned to Airtel in 2013, where he has spent over 11 years in a leadership position. His career trajectory reflects a commitment to enhancing collection and retention strategies in the industry.