Rajesh Muralidharan
About Rajesh Muralidharan
Rajesh Muralidharan is a Manager in Collections & Retention at Airtel, where he has worked since 2016. He has extensive experience in the Telecom and ITES industries, with a strong background in people management and data collections.
Work at airtel
Rajesh Muralidharan has been serving as the Manager of Collections & Retention at airtel since 2016. In this role, he has demonstrated strong people management skills by effectively overseeing large volumes of work across various locations in Tamil Nadu, India. His responsibilities include managing collections processes and implementing retention strategies to enhance customer satisfaction and loyalty.
Previous Employment Experience
Before joining airtel, Rajesh worked at iOPEX Technologies as a Knowledge Process Outsourcing (KPO) professional for six months in 2015. He also held positions at Firstsource Solutions Limited, where he served as Assistant Manager from 2012 to 2015, and as Team Lead and Process Lead from 2008 to 2012. Additionally, he worked at Tech Mahindra as a Testing Customer Service Representative for one year from 2006 to 2007.
Education and Expertise
Rajesh Muralidharan earned a Bachelor of Science degree in Mathematics from Thiruthangal Nadar College, where he studied from 1999 to 2002. His educational background supports his analytical skills, which are essential in managing data collections and retention strategies in the Telecom and ITES industry.
Achievements in Telecom and ITES
Rajesh has a proven track record of delivering results in the Telecom and ITES industry. His extensive experience includes managing data collections in a Business Process Outsourcing (BPO) environment, which has contributed to his effectiveness in his current role at airtel. His ability to manage large teams and processes has been a key factor in his professional success.