Rajnish Kumar
About Rajnish Kumar
Rajnish Kumar is a Territory Service Manager at Airtel DTH, overseeing service operations across four districts in Bihar. He has a background in engineering and customer support, with previous roles at Tata Sky Ltd and Giesecke & Devrient.
Work at Airtel
Rajnish Kumar serves as the Territory Service Manager at Airtel DTH, a position he has held since 2016. In this role, he manages service operations across four districts in Bihar. His responsibilities include overseeing service delivery and ensuring customer satisfaction. He also has experience in vendor development, which is integral to maintaining service quality and operational efficiency.
Previous Employment Experience
Prior to his current role at Airtel, Rajnish Kumar worked at Tata Sky Ltd as a Senior Area Service Incharge for one year, from 2014 to 2015. He also held the position of Service Engineer at Giesecke & Devrient in Munich, Germany, from 2010 to 2012. His early career included a role as a Customer Support Engineer at Domino Printech India Pvt. Ltd. in Gurgaon, Haryana, from 2012 to 2014.
Education and Expertise
Rajnish Kumar completed his Bachelor of Technology in Communication Engineering, specializing in Electronics, at Netaji Subhash Engineering College in Kolkata from 2006 to 2010. He also studied at Gossner College in Ranchi for two years, from 2002 to 2004. His educational background provides a strong foundation for his technical and managerial roles in the telecommunications industry.
Background
Rajnish Kumar has a diverse background in service management and customer support within the telecommunications sector. His experience spans multiple companies and roles, allowing him to develop a comprehensive understanding of service operations. His work in both India and Germany highlights his adaptability and international exposure.