Ramesh Kumar
About Ramesh Kumar
Ramesh Kumar serves as the Team Lead for Network Shift Operations and Audits & Compliance at Bharti Airtel Limited, bringing extensive experience in telecommunications and quality assurance. He has implemented IT automation projects and possesses various certifications, including TL 9000 Internal Auditor and ISO 27001:2013 Lead Auditor.
Current Role at Airtel
Ramesh Kumar serves as the Team Lead for Network Shift Operations and Audits & Compliance at Bharti Airtel Limited. He has held this position since 2005, accumulating 19 years of experience in Bangalore. In this role, he manages shift operations for the VSAT Network Operations Center (NOC), ensuring the provision of L2 and L3 support on a 24/7 basis. His responsibilities include overseeing audits and compliance processes, contributing to the overall efficiency and reliability of network operations.
Education and Expertise
Ramesh Kumar has a diverse educational background. He earned a Bachelor of Business Administration (BBA) from the University of Madras, studying from 2008 to 2012. He also holds various certifications, including TL 9000 Internal Auditor achieved in 2011, ISO 27001:2013 Lead Auditor in 2014, and ITIL (R) 2011 in 2014. Additionally, he completed training in Project Management and VSAT Installation and Operations in 2012. His expertise encompasses Lean, Six Sigma, 5S, and Quality Assurance methodologies, particularly in the aeronautical and telecom sectors.
Professional Background
Ramesh Kumar has a rich professional history spanning several organizations. He began his career at Tata BP Solar India Ltd as a Technician in Production: Electronics from 1995 to 1996. He then worked at Hindustan Aeronautics Limited as an Inspector in Quality Assurance from 2001 to 2005 and as a Network Engineer from 2000 to 2001. He also served as an Engineer - Desktop at PCS Technology Ltd in 2005. His extensive experience in the telecom industry includes implementing IT automation projects for VSAT services in collaboration with major companies such as IBM, Wipro, and Everest IMS technologies.
Certifications and Training
Ramesh Kumar has pursued various certifications that enhance his professional qualifications. He studied at UL DQS, achieving TL 9000 Internal Auditor certification in 2011. He also completed training in Information Security Management Systems, earning the ISO 27001:2013 Lead Auditor certification in 2014. His training includes IT Service Management based on the ITIL framework and Project Management. Additionally, he acquired core skills for VSAT installers through the Global VSAT Forum in 2012. These certifications reflect his commitment to continuous professional development.
Involvement in Business Continuity Planning
Since 2007, Ramesh Kumar has been actively involved in planning, scripting, and executing Business Continuity and Disaster Recovery drills for VSAT services. His role in these initiatives is critical for ensuring operational resilience and preparedness in the face of potential disruptions. He has also handled various audits related to ISO 27001 (ISMS), ISO 22301 (BCMS), and TL 9000 (QMS) through multiple certification and auditing firms, demonstrating his expertise in compliance and risk management.