Ravi M
About Ravi M
Ravi M is an experienced IT and Telecom professional currently serving as the Head of Africa Opco's, SLA, Process & Partner Management - IT Governance at Airtel. With over 23 years of experience, he has held various leadership roles in organizations such as Tata Teleservices and Citibank India, focusing on project management, operations, and business growth.
Current Role at Airtel
Ravi M currently serves as the Head of Africa Opco's, SLA, Process & Partner Management - IT Governance at Airtel. He has held this position since 2013, contributing to the organization's IT governance strategies and operational efficiencies. His role involves overseeing various processes and partnerships to enhance service delivery across the African operations of Airtel.
Previous Experience at Airtel
Ravi M has extensive experience at Airtel, having worked in multiple roles. He was the Head of IT from 2007 to 2010 in Hyderabad, followed by the position of Head of Operations - IT - South from 2010 to 2012 in Bengaluru. Additionally, he served as PMO Head - IT Governance from 2012 to 2013 in Gurgaon. His tenure at Airtel has been marked by a focus on operational excellence and IT governance.
Experience at Tata Teleservices Ltd.
Ravi M worked at Tata Teleservices Ltd. in various capacities. He served as IT Infrastructure Manager from 2002 to 2004 and later held the position of Head IT from 2005 to 2006. He also acted as Regional Head - IT for a brief period in 2007. His roles involved managing IT infrastructure and operations, contributing to the company's technology strategy.
Background in Banking Sector
Before his tenure in telecommunications, Ravi M worked at Citibank India as a Senior Territory Manager from 1999 to 2002. This role provided him with valuable experience in managing operations within the banking sector, which has contributed to his comprehensive understanding of IT and business operations.
Professional Expertise
Ravi M possesses over 23 years of experience in project planning, execution, and technical operation support across IT, telecom, banking, and corporate sectors. He has demonstrated expertise in managing IT projects, optimizing infrastructure, and enhancing operational efficiencies. His skills include team building, budgeting, and achieving business growth objectives in dynamic environments.