Ravi Prakash
About Ravi Prakash
Ravi Prakash serves as the Head of Modern Trade at IBM Global Process Services, where he has worked as a Telecommunications Consultant since 2010. He holds an MBA in Marketing from Symbiosis Institute of Management Studies and has over a decade of experience in the telecommunications industry.
Work at IBM Global Process Services
Ravi Prakash has been employed at IBM Global Process Services since 2010, serving as a Telecommunications Consultant. His role involves providing expertise in business process services within the telecommunications sector. Over the course of 14 years, he has contributed to various projects and initiatives, leveraging his extensive knowledge of the industry to enhance operational efficiency and service delivery.
Education and Expertise
Ravi Prakash earned a Master of Business Administration from the Symbiosis Institute of Management Studies, where he focused on Marketing from 2008 to 2010. His educational background complements his professional experience, equipping him with the necessary skills to excel in the telecommunications industry. He possesses significant expertise in both prepaid and postpaid telecommunications services.
Background in Telecommunications
Ravi Prakash has accumulated over a decade of experience in the telecommunications industry. Prior to his current role at IBM, he worked at Idea Cellular Ltd from 2005 to 2010 as part of the Prepaid U and R team. This experience provided him with a solid foundation in telecommunications operations and customer service.
Professional Experience at Idea Cellular Ltd
During his tenure at Idea Cellular Ltd, Ravi Prakash worked for five years in Bombay, Maharashtra, India. His role involved managing various aspects of prepaid telecommunications services, which contributed to his understanding of market dynamics and customer needs in the telecommunications sector.