Ravi Srivastava
About Ravi Srivastava
Ravi Srivastava serves as the Senior Engagement Manager for Technology Services at Bharti Airtel, where he has worked since 2015. He has a background in service assurance and customer experience, with prior roles at Aircel and TATA Communications.
Work at Airtel
Ravi Srivastava has been with Bharti Airtel Limited since 2005, holding various positions over the years. He currently serves as the Senior Engagement Manager for Technology Services, a role he has occupied since 2015. In addition, he has been the Head of Service Support for Corporate Customers for the same duration. Prior to these roles, he worked as a Manager in Pre Sales from 2012. His responsibilities include leading customer experience initiatives for Airtel's international clients and partners.
Previous Experience in Telecommunications
Before joining Airtel, Ravi Srivastava worked at Aircel as a Pre Sales professional from 2009 to 2010 in Gurgaon, India. He also served as a Solution Architect at TATA Communications Ltd. (formerly VSNL) from 2008 to 2009 in Bangalore. His experience in these roles contributed to his expertise in service assurance and customer support within the telecommunications sector.
Education and Expertise
Ravi Srivastava earned a Bachelor of Engineering in Information Technology from Rajiv Gandhi Prodyogiki Vishwavidyalaya, where he studied from 2001 to 2005. His educational background in information technology has provided a strong foundation for his career in technology services and telecommunications.
Background
Ravi Srivastava is based in Bengaluru, Karnataka, India. He has extensive experience in the telecommunications industry, particularly in service assurance and customer engagement. His career spans over a decade, with significant roles in both pre-sales and service support functions.