Riya Prakash Ratnaker
About Riya Prakash Ratnaker
Riya Prakash Ratnaker is a Quality Assurance Analyst currently employed at Bharti Airtel in Gurugram, Haryana, India. She has a background in Information Technology and has held various positions in quality assurance and process development across multiple companies.
Work at Airtel
Riya Prakash Ratnaker has been employed at Bharti Airtel as a Quality Assurance Analyst since 2023. Her role involves ensuring the quality and performance of various processes and systems within the organization. She works in Gurugram, Haryana, India, contributing to Airtel's commitment to delivering high-quality telecommunications services.
Previous Experience at Genpact
Prior to her current role, Riya worked at Genpact for a total of four years. She served as a Process Associate from 2017 to 2019 and later as a Process Developer from 2019 to 2021. During her tenure in Gurgaon, India, she focused on process improvement and optimization, enhancing operational efficiency.
Experience at BT
Riya worked at BT as a CDM Test Support professional from 2021 to 2023. In this role, she was responsible for supporting testing processes, ensuring that systems met quality standards. Her experience at BT in Gurugram, Haryana, India, further developed her expertise in quality assurance.
Education and Expertise
Riya Prakash Ratnaker earned her Bachelor of Engineering (BE) in Information Technology from Shri Shankaracharya Group of Institutions, Junwani, Bhilai, from 2013 to 2017. She also completed her High School education in Computer Science at Senior Secondary School Sector-4, Bhilai, from 2009 to 2013. Her educational background provides a strong foundation for her career in quality assurance and technology.
Internship Experience
In 2017, Riya completed a five-month internship at Click Labs in the Chandigarh Area, India. This experience allowed her to gain practical insights into the technology sector, contributing to her professional development and understanding of quality assurance processes.