Sagar Kumar
About Sagar Kumar
Sagar Kumar is a Territory Manager with extensive experience in the consumer durable industry, having previously held roles at Sony and Samsung. He has a background in Electronics and Communications, holding a Bachelor of Technology from Meri - College of Engineering and Technology.
Current Role at Tata Sky Ltd
Sagar Kumar currently serves as the Area Service in Charge at Tata Sky Ltd. He has held this position since 2016, contributing to the company's service operations in India. His responsibilities include overseeing service delivery and ensuring customer satisfaction. Sagar's role involves managing service teams and addressing customer needs effectively.
Previous Experience at Samsung
Sagar Kumar worked at Samsung as a Product Specialist from 2015 to 2016 in New Jersey, United States. In this role, he managed a team of over 50 engineers at a partner location. He conducted training sessions and field visits to address customer escalations, enhancing the service quality and customer experience during his tenure.
Experience at Sony
In 2016, Sagar Kumar worked at Sony as the Area Service in Charge for a period of seven months in Tokyo, Japan. His role involved managing service operations and ensuring the delivery of quality service to customers in the region.
Educational Background in Electronics Engineering
Sagar Kumar studied at Meri - College of Engineering and Technology, where he earned a Bachelor of Technology degree in Electronics Engineering and Communications. His studies spanned from 2008 to 2012, providing him with a solid foundation in engineering principles and practices.
Career Start in Consumer Durables
Sagar Kumar began his career in the consumer durable industry, focusing on high product installation and demonstrations for premium customers in the Delhi region. This early experience equipped him with essential skills in customer service and technical support.