Saket Raj
About Saket Raj
Saket Raj serves as the Head of Call Center and has a background in communications, having previously worked at Reliance Communications as a Collection and Retention Lead. He studied at Don Bosco Academy Patna from 1993 to 2000 and has been associated with the institution since 2000.
Work at Airtel
Saket Raj currently holds the position of Head of Call Center at Airtel. In this role, he oversees the operations of the call center, ensuring efficient service delivery and customer satisfaction. His responsibilities include managing staff, implementing strategies for performance improvement, and addressing customer inquiries effectively.
Previous Experience at Reliance Communications
Before joining Airtel, Saket Raj worked at Reliance Communications as a Collection and Retention Lead from 2007 to 2010. During his three years in this role, he was responsible for managing customer accounts, enhancing retention strategies, and leading collection efforts to minimize losses.
Education at Don Bosco Academy Patna
Saket Raj studied at Don Bosco Academy Patna from 1993 to 2000, completing a seven-year program. He continued his education at the same institution, starting in 2000, and has been associated with it since then. This educational background has contributed to his professional development.