Sanchli Aggarwal
About Sanchli Aggarwal
Sanchli Aggarwal serves as the Head of High Value Customer Experience at Bharti Airtel, where she has worked since 2013. She has a background in customer experience roles, previously working at GE Capital and currently at Samsung Electronics.
Work at Airtel
Sanchli Aggarwal has been serving as the Head of High Value Customer Experience at Bharti Airtel since 2013. In this role, she focuses on enhancing the customer experience for high-value clients. Her tenure at Airtel spans over 11 years, during which she has contributed to various initiatives aimed at improving customer satisfaction and loyalty. The position is based in Gurgaon, Haryana, India.
Current Role at Samsung Electronics
In addition to her role at Airtel, Sanchli Aggarwal has been working at Samsung Electronics since 2018 as a Professional in Customer Experience. Her responsibilities include managing customer interactions and ensuring a positive experience for users of Samsung products. This position has been held for six years, further showcasing her expertise in customer service.
Previous Experience at GE Capital
Before her current roles, Sanchli Aggarwal worked at GE Capital as an Executive from 2000 to 2001. This position provided her with foundational experience in customer service and operational processes, contributing to her professional development in the field.
Education and Expertise
Sanchli Aggarwal studied at the Symbiosis Centre for Distance Learning from 2003 to 2005, where she completed a two-year program. She also attended Gyan Bharti School, which contributed to her early education. Her academic background supports her professional expertise in customer experience management.