Sanjay Maitha
About Sanjay Maitha
Sanjay Maitha serves as the Head of Operations at Airtel, a position he has held since 2001. He holds an MBA in Customer Service Management from the Symbiosis Institute of Management Studies.
Work at Airtel
Sanjay Maitha has served as the Head of Operations at Airtel since 2001. With over two decades of experience in this role, he has been instrumental in overseeing operational strategies and processes within the organization. His tenure at Airtel has coincided with significant growth and transformation in the telecommunications sector, particularly in India. Based in Gurgaon, Haryana, he has contributed to enhancing operational efficiency and customer satisfaction across various service offerings.
Education and Expertise
Sanjay Maitha holds a Master of Business Administration from the Symbiosis Institute of Management Studies. His academic background includes a focus on Customer Service Management, equipping him with the skills necessary to excel in operations and customer relations. This educational foundation supports his role in managing complex operational functions and improving service delivery at Airtel.
Background
Sanjay Maitha has built a career in the telecommunications industry, specifically with Airtel, where he has accumulated extensive experience in operations management. His professional journey began after completing his education, leading to his current position. His long-standing association with Airtel highlights his commitment to the organization and the industry.
Achievements
Throughout his career at Airtel, Sanjay Maitha has played a key role in implementing operational improvements and strategies that have contributed to the company's growth. His leadership in operations has been vital in navigating the challenges of a rapidly evolving telecommunications landscape. His experience and insights have helped shape the operational framework within which Airtel operates.