Sanjay Raina
About Sanjay Raina
Sanjay Raina serves as the General Manager at Airtel, overseeing Client Service Management for the North and East regions since 2018. He has a background in engineering, having previously worked as a Senior Engineer at HFCL from 1998 to 2001.
Work at Airtel
Sanjay Raina has been serving as the General Manager at Airtel since 2018. In this role, he heads the Client Service Management for the North and East regions. His responsibilities include ensuring service assurance for data and voice services, which encompasses both Primary Rate Interface (PRI) and Basic Rate Interface (BRI) services. He oversees the management of services for a large customer base in these regions, focusing on maintaining high standards of service delivery.
Previous Experience
Before joining Airtel, Sanjay Raina worked at HFCL as a Senior Engineer from 1998 to 2001. During his three years at HFCL, he gained valuable experience in engineering and client service management, which contributed to his professional development and expertise in the telecommunications sector.
Education and Expertise
Sanjay Raina completed his education at KV Jammu, where he studied for one year from 1991 to 1992. His educational background laid the foundation for his career in telecommunications, equipping him with essential skills and knowledge that he has applied throughout his professional journey.
Background
Sanjay Raina has built a career in the telecommunications industry, with significant experience in client service management. His tenure at Airtel and previous role at HFCL reflect his commitment to service assurance and customer satisfaction in the telecommunications field. He has developed a deep understanding of the needs of customers in the North and East regions.