Santanu Sen
About Santanu Sen
Santanu Sen serves as an Assistant Manager in Customer Service Delivery at Airtel, where he has worked since 2008. He previously held the position of Senior Territory Service Executive at Whirlpool of India Ltd. from 2006 to 2008.
Work at Airtel
Santanu Sen has been employed at Airtel as an Assistant Manager in the Customer Service Department (CSD) since 2008. He has accumulated 16 years of experience in this role, working from the company's office in Gurgaon, Haryana, India. His responsibilities likely include overseeing customer service operations and ensuring customer satisfaction within the organization.
Previous Experience at Whirlpool of India Ltd.
Before joining Airtel, Santanu Sen worked at Whirlpool of India Ltd. as a Senior Territory Service Executive from 2006 to 2008. During his two-year tenure, he was responsible for managing service operations within a designated territory, contributing to the company's customer service objectives in Gurgaon, Haryana, India.
Education and Expertise
Santanu Sen has pursued his education in Electrical Engineering at A.P.C. Roy Polytechnic in Jadavpur, West Bengal, since 1990. Additionally, he studied at Collins Institute starting in 1986. His educational background provides him with a solid foundation in engineering principles and technical skills relevant to his career.
Background
Santanu Sen has a professional background that spans over a decade in customer service and technical support roles. His career began in the service sector with Whirlpool of India Ltd. and has continued to develop at Airtel, where he has gained extensive experience in customer relations and service management.