Satish Shukla
About Satish Shukla
Satish Shukla is a Senior Telecommunications Engineer currently employed at Bharti Airtel in Uttar Pradesh, India, since 2017. He has also worked at Teleperformance, Firstsource, and Nokia, accumulating extensive experience in telecommunications and customer support.
Work at Airtel
Satish Shukla has been employed at Bharti Airtel as a Senior Telecommunications Engineer since 2017. In this role, he has contributed to various telecommunications projects and initiatives in Uttar Pradesh, India. His experience at Airtel spans over seven years, during which he has developed expertise in network engineering and telecommunications systems.
Work at Nokia
In addition to his role at Airtel, Satish Shukla has been working at Nokia as a Project Engineer since 2022. His responsibilities include managing telecommunications projects and collaborating with teams to enhance network performance and reliability. This position has further expanded his skills in project management within the telecommunications sector.
Previous Experience in Customer Support
Before joining Airtel, Satish Shukla worked at Firstsource as a Senior Manager Customer Support from 2015 to 2017. His role involved overseeing customer support operations and ensuring service quality. Prior to that, he was employed at Teleperformance as a CRM from 2015 to 2016, where he focused on customer relationship management.
Education and Expertise
Satish Shukla studied Information Technology at Rajiv Gandhi Prodyogiki Vishwavidyalaya, achieving his degree from Rajiv Gandhi Technical University Bhopal between 2012 and 2015. His educational background has provided him with a solid foundation in technology, which he applies in his current and previous roles in telecommunications and customer support.