Saurabh Jain
About Saurabh Jain
Saurabh Jain is a Training Project Manager in Learning and Development at Airtel, where he has worked since 2022. He has a background in operations and project management, with previous roles at NIIT Limited, Next Education, and Trimax IT Infrastructure & Services Ltd.
Work at airtel
Saurabh Jain has been serving as the Training Project Manager in the Learning and Development (L&D) department at Airtel since 2022. In this role, he has been responsible for managing the Airtel Business Learning Application (ABLA), ATLAS, and I Learn platforms. His duties include assigning daily nuggets and monthly Job Knowledge Questioning (JKQ) to Account Managers, NMT/ISPs, and Team Leaders. He has also conducted Training Need Identification (TNI) by collaborating with circle and state business heads, utilizing data from trainers to inform training strategies.
Previous Experience
Before joining Airtel, Saurabh Jain held various positions in different organizations. He worked as a Network Support Engineer at NIIT Limited from 2014 to 2015 for one year. He then transitioned to Trimax IT Infrastructure & Services Ltd, where he served as Manager of Project Management from 2015 to 2018 for three years. Following this, he worked as Operations Manager at Next Education from 2018 to 2020 for two years and later at SAARTHAK VANIJYA INDIA LIMITED from 2020 to 2022 for another two years.
Education and Expertise
Saurabh Jain completed his Bachelor of Technology (B.Tech) in Computer Science from Uttar Pradesh Technical University (U.P.T.U) between 2009 and 2013. His educational background has provided him with a strong foundation in technology and project management, which he has applied throughout his career in various roles focused on training and operations management.
Training Initiatives and Contributions
In his current role at Airtel, Saurabh Jain has organized boot camps for newly hired trainers, providing them with certification to enhance their skills. He has performed SWOT audits of trainers across India, recommending improvements to boost productivity. Additionally, he designed a Trainers Leadership dashboard based on key performance indicators (KPIs) for trainers, with reports sent directly to the CEO and sales head of Airtel Business.