Shiva Shankar
About Shiva Shankar
Shiva Shankar is a Store Manager with extensive experience in customer relations, currently working at Apple in Cupertino, California. He holds an MBA in Human Resources Management from Kakatiya University and has previously worked at Vodafone as a Customer Relationship Executive.
Work at Apple
Shiva Shankar has been employed at Apple as a Customer Relationship Officer since 2015. In this role, he has contributed to customer engagement and support in Cupertino, California. His responsibilities include managing customer interactions and ensuring a high level of service, which aligns with Apple's commitment to customer satisfaction.
Previous Experience at Vodafone
Before joining Apple, Shiva Shankar worked at Vodafone as a Customer Relationship Executive from 2013 to 2015. His role involved handling customer inquiries and providing support in Berks, West Berkshire, United Kingdom. This experience helped him develop skills in customer service and relationship management.
Education and Expertise
Shiva Shankar studied at Kakatiya University, where he earned a Master of Business Administration with a focus on Human Resources Management from 2010 to 2012. He also attended Rjc Degree College from 2005 to 2007. His educational background has equipped him with knowledge in business management and human resources.
Early Education
Shiva Shankar completed his early education at Nagarjuna High School from 2004 to 2005. This foundational education set the stage for his further studies and career development in the business and customer service sectors.