Smruti Ranjan Sutar
About Smruti Ranjan Sutar
Smruti Ranjan Sutar is a Product Manager and Market Planning specialist with over 13 years of experience in the telecommunications industry, currently working at Bharti Airtel Limited in India. He has expertise in database management, service marketing, and revenue enhancement strategies.
Work at Airtel
Smruti Ranjan Sutar has been employed at Bharti Airtel Limited since 2012, serving as a Product Manager & Market Planning. With over 12 years of experience in this role, he focuses on developing and executing strategies to enhance service delivery. His work involves identifying customer pain points and implementing solutions to improve overall customer satisfaction. He also plays a crucial role in maintaining the Average Revenue Per User (ARPU) and monitoring key performance indicators to ensure the achievement of revenue plans.
Previous Experience
Before joining Airtel, Smruti Ranjan Sutar worked at MTS as a Specialist for 13 years, starting in 2011. His earlier experience includes a role at S Tel as Service Marketing & Retention (CSD) from 2010 to 2011, where he focused on customer retention strategies. Additionally, he worked at Idea Cellular Ltd as a Product Analyst and Executive - Product Analyst in 2009, where he contributed to product analysis and reporting.
Education and Expertise
Smruti Ranjan Sutar studied at Utkal University from 1996 to 1999, where he earned a degree in English, achieving a 2nd class. His academic background complements his professional expertise in database management and service marketing. He specializes in understanding key triggers for revenue enhancement through retention measures across various subscriber segments.
Achievements in Reporting and Analysis
In his current role at Airtel, Smruti Ranjan Sutar is involved in generating, maintaining, and reporting regulatory and business-critical reports. He presents trends and analyses to senior management, aiding in informed decision-making processes. His ability to monitor key performance indicators has been essential in achieving revenue targets.