Soumendra Swain
About Soumendra Swain
Soumendra Swain serves as the Zonal Own Retail Manager at Airtel, a position he has held since 2016. He has a diverse background in marketing and sales, with previous roles at Airtel, Reliance Communications, and HDFC Bank.
Current Role as Zonal Own Retail Manager
Soumendra Swain has been serving as the Zonal Own Retail Manager at Airtel since 2016. In this role, he oversees retail operations within a designated zone, focusing on enhancing customer experience and driving sales performance. His responsibilities include managing retail staff, optimizing store layouts, and implementing marketing strategies to boost retail presence.
Previous Experience at Airtel
Soumendra Swain has held multiple positions at Airtel. He worked in marketing for Mobile Value Added Services (MVAS) from 2010 to 2011 for one year. Additionally, he served in revenue assurance for Value Added Services from 2006 to 2008 for two years. His experience in these roles contributed to his understanding of the telecommunications market and customer engagement strategies.
Experience at Reliance Communications
Before joining Airtel, Soumendra Swain worked at Reliance Communications as a marketing professional focused on Value Added Services (VAS) from 2008 to 2009 for one year. This position provided him with insights into the competitive landscape of telecommunications and the importance of innovative service offerings.
Background in Banking
Soumendra Swain has a background in banking, having worked at HDFC Bank as a Sales Executive in Commercial Vehicle Finance from 2004 to 2006 for two years. This role involved engaging with clients to facilitate financing solutions, enhancing his sales and customer service skills.
Education and Expertise
Soumendra Swain holds a Bachelor of Commerce degree from Utkal University, which he completed from 1995 to 1998. He furthered his education at the Management Development Institute, where he studied from 2009 to 2010. His academic background provides a foundation in commerce and management principles, supporting his career in marketing and retail management.