Sulab Mondal
About Sulab Mondal
Sulab Mondal serves as a Customer Relations Officer at Airtel, a position he has held since 2015. He has a background in business administration and has previously worked in roles at IndusInd Bank and HT Media Ltd.
Work at Airtel
Sulab Mondal has been serving as a Customer Relations Officer at Airtel since 2015. Over the course of nine years, he has developed expertise in managing customer interactions and enhancing customer satisfaction. His role involves addressing customer inquiries, resolving issues, and ensuring a positive experience for Airtel's clientele.
Education and Expertise
Sulab Mondal holds a Master of Business Administration (MBA) from I.T.S - Institute of Management, where he studied from 2012 to 2014. He also completed his education at Calcutta University in Kolkata. His foundational education includes attendance at Laban Hrad Vidyapith for Boys and A.D. School, which contributed to his professional development.
Previous Work Experience
Before joining Airtel, Sulab Mondal worked as an Acquisition Manager at IndusInd Bank from 2013 to 2014. His responsibilities included acquiring new customers and managing client relationships. Additionally, he completed a two-month internship as a Management Trainee at HT Media Ltd in 2013, where he gained valuable insights into the media industry.
Career Development
Sulab Mondal's career trajectory reflects a commitment to customer relations and management. His experience spans various roles in customer acquisition and management, which have equipped him with skills essential for his current position at Airtel. His educational background in business administration supports his professional endeavors.