Sundeep Jain
About Sundeep Jain
Sundeep Jain serves as the National Wireline Deployment Head for Intracity B2C and B2B Rollout at Airtel, where he oversees a large partner ecosystem and manages intracity fiber rollout. With extensive experience in quality management and operational excellence, he has held various leadership roles within Airtel since 1999.
Current Role at Airtel
Sundeep Jain currently serves as the National Wireline Deployment Head for Intracity, focusing on B2C and B2B rollout at Airtel. He has held this position since 2022 in Gurugram, Haryana, India. In this role, he is responsible for overseeing the governance of a large partner ecosystem to ensure service deliverables. Additionally, he manages the capitalization of running inventory as part of the intracity fiber rollout strategy.
Previous Experience at Airtel
Sundeep Jain has extensive experience at Airtel, having worked in various capacities over nearly two decades. His roles included National Head of Quality, Compliance & Capex Control for the Wireline SBU in 2022, Head of Operational Excellence from 2010 to 2022, and Sr. Manager of Business Excellence from 2003 to 2009. He also served as DGM-Quality & Governance for one year and as Assistant Manager of Service Delivery & Operations for B2B from 1999 to 2003.
Education and Expertise
Sundeep Jain has a strong educational background, having studied at several prestigious institutions. He completed his schooling at Mount St Mary's School, Delhi. He holds an Executive Program in Strategic Management from the Indian Institute of Management Kashipur and a Senior Management Program in General Management from the Indian Institute of Management Ahmedabad. Additionally, he earned a PGDBA in Marketing from Symbiosis Institute of Management Studies. His expertise includes process re-engineering and strategic program management, with a focus on customer experience and transition management.
Certifications and Governance
Throughout his career, Sundeep Jain has headed multiple external certifications, including TL9000, OHSAS18001, and ISO9001. His role in governance has been pivotal in ensuring compliance and quality standards across various projects. He has a proven track record of mentoring over 500 projects as a Master Black Belt, showcasing his commitment to operational excellence and quality management.