Suraj Rao
About Suraj Rao
Suraj Rao serves as the Head Postpaid Data at Airtel, a position he has held since 2012. He has previous experience in operations and management roles at ICICI Lombard, Reliance, and Reliance Retail.
Current Position at Airtel
Suraj Rao serves as the Head of Postpaid Data at Airtel, a position he has held since 2012. In this role, he is responsible for overseeing the postpaid data services, focusing on enhancing customer experience and driving data growth within the segment. His tenure at Airtel has spanned over a decade, indicating a significant commitment to the company and its objectives.
Previous Experience in Operations Management
Before joining Airtel, Suraj Rao worked at ICICI Lombard as a Manager in Operations from 2006 to 2007. His role involved managing operational processes and improving efficiency within the organization. This experience provided him with foundational skills in operations management that he later applied in his subsequent positions.
Experience in Innovative Building Solutions
Suraj Rao was employed at Reliance from 2008 to 2012 as a Manager in Innovative Building Solutions. His responsibilities included developing and implementing innovative strategies to enhance building solutions. This role contributed to his expertise in project management and strategic planning.
Role at Reliance Retail
From 2007 to 2008, Suraj Rao worked as a Deputy Manager at Reliance Retail. In this position, he focused on retail operations and customer service management. His experience in this role helped him understand the retail landscape and customer engagement strategies.
Education and Expertise
Suraj Rao earned a Master of Business Administration (MBA) from the Symbiosis Institute of Management Studies, where he studied Marketing and Management from 2004 to 2006. This educational background equipped him with essential skills in business strategy, marketing principles, and management practices, which have been instrumental in his career progression.