Tapan Malhotra
About Tapan Malhotra
Tapan Malhotra is a Product Manager for Global Value-Added Services at Bharti Airtel Limited in Gurgaon, India, with over 11 years of experience in the telecommunications sector. He possesses expertise in network performance monitoring, telecom protocols, and roaming operations.
Work at Airtel
Tapan Malhotra has been employed at Bharti Airtel Limited since 2010, holding various positions over the years. He currently serves as a Product Manager for Global Value-Added Services (VAS), a role he has occupied since 2013. Additionally, he has worked as a Manager for Delhi, Mumbai, International Roaming, and Planning. His responsibilities include monitoring network performance indicators and providing advice on capacity augmentation to ensure a congestion-free network. He previously held the position of Project & Delivery Manager for Global Voice Interconnection from 2016 to 2018.
Education and Expertise
Tapan Malhotra has a diverse educational background in telecommunications and engineering. He studied at Dr. M.K.K. Arya Model School in Panipat and later pursued a Bachelor's degree in Technology at N.C. College of Engineering. He furthered his studies at Kurukshetra University, where he completed a degree from 2000 to 2003. Additionally, he holds a Diploma in Electronics and Telecommunication from Government Polytechnic College. His expertise includes integration of Base Station Controllers with Mobile Switching Centers and technical knowledge of telecom protocols such as GSM, SS7, and Sigtran.
Background
Tapan Malhotra has accumulated significant experience in the telecommunications industry, primarily with Bharti Airtel Limited. He began his career at Huawei as an Assistant Manager from 2008 to 2009. Since joining Airtel in 2010, he has taken on multiple roles, showcasing his ability to adapt and grow within the company. His focus has been on enhancing network performance and managing international roaming operations.
Achievements
Throughout his career, Tapan Malhotra has demonstrated a commitment to improving network performance and operational efficiency. He specializes in monitoring Key Performance Indicators (KPIs) such as Busy Hour Call Attempts and Answer Seizure Ratio. His work in advising on capacity augmentation has contributed to optimizing routing and ensuring a reliable network experience for customers.