Tene Patricia
About Tene Patricia
Tene Patricia is a Guest Service Team Lead at Airtel in Lagos, Nigeria, with extensive experience in customer service. She holds a Bachelor's degree in Political Science and Government from Delta State University and is currently pursuing an MBA in Business Administration and Management at the Swiss School of Management in Dubai.
Work at Airtel
Tene Patricia has a significant tenure at Airtel, having worked there since 2010. She currently holds the position of Guest Service Team Lead in Lagos, Nigeria. Prior to this role, she served as a Customer Service Representative Team Lead from 2009 to 2020. Her extensive experience in customer service has contributed to her leadership skills and understanding of customer needs within the telecommunications industry.
Education and Expertise
Tene Patricia earned her Bachelor's degree in Political Science and Government from Delta State University in Nigeria, where she studied from 2004 to 2008. She is currently pursuing an MBA in Business Administration and Management at the Swiss School of Management in Dubai, which she began in 2021 and is expected to complete in 2022. This educational background equips her with a blend of political insight and business acumen.
Background
Tene Patricia has a diverse background that spans over a decade in customer service within the telecommunications sector. Her career at Airtel began in 2009, and she has progressively advanced to her current leadership role. Her educational pursuits further complement her professional experience, enhancing her capabilities in managing customer service operations.
Achievements
Throughout her career at Airtel, Tene Patricia has developed skills in team leadership and customer service management. Her long-standing commitment to the company and her role as Guest Service Team Lead reflect her dedication to enhancing customer experiences. Her educational qualifications support her professional growth and effectiveness in her current position.