Tholasi Ram
About Tholasi Ram
Tholasi Ram serves as the DSL Customer Service Head at Airtel, a position he has held since 2013 in Gurgaon, Haryana, India.
Work at Airtel
Tholasi Ram has been serving as the DSL Customer Service Head at Airtel since 2013. In this role, he is responsible for overseeing customer service operations related to DSL services. His tenure at Airtel spans over 11 years, during which he has contributed to the enhancement of customer support and service delivery in Gurgaon, Haryana, India.
Background
Tholasi Ram has built a career in customer service management, particularly in the telecommunications sector. His experience at Airtel has provided him with insights into customer needs and service optimization, which are essential for maintaining customer satisfaction in a competitive industry.
Expertise in Customer Service
With over a decade of experience in customer service management, Tholasi Ram possesses expertise in handling customer inquiries, resolving issues, and implementing service improvements. His role requires a deep understanding of DSL services and the ability to lead a team effectively to meet customer expectations.