Tuhin Banerjee
About Tuhin Banerjee
Tuhin Banerjee serves as the Business to Business Head at Airtel, where he has worked for over 15 years. He has extensive experience in customer relationship management and call center operations across various locations in India.
Work at Airtel
Tuhin Banerjee has been a key member of Bharti Airtel Limited since 2006, holding various positions over the years. He currently serves as the Business To Business Head, a role he has occupied since 2009 in Gurgaon, Haryana. His responsibilities include managing call center operations for postpaid and prepaid lines of business in the Mumbai Circle. He has also acted as the single point of contact for over a thousand corporate accounts, addressing service and sales-related concerns for Airtel products. His extensive tenure at Airtel spans over 15 years, showcasing his commitment to the organization.
Education and Expertise
Tuhin Banerjee holds a Master of Business Administration degree, which he obtained from Vinayaka Mission's College of Pharmacy between 2008 and 2010. He also completed a Bachelor of Commerce degree at Ananda Mohan College from 1998 to 2001. His educational background provides a solid foundation in banking and finance, contributing to his expertise in revenue enhancement and team management, with over five years of experience in these areas.
Background
Tuhin Banerjee began his career at Global Infotech as a Skip Tracer in San Jose, California, from 2003 to 2004. He then transitioned to Reliance Communications, where he worked as Lead Vendor Management from 2014 to 2016 in Bombay, Maharashtra. His diverse work experience includes various roles in customer service and operations, reflecting his adaptability and skill in managing complex business environments.
Career Progression
Throughout his career, Tuhin Banerjee has held multiple positions at Airtel, including Customer Relationship Management and Operations roles since 2004. He has also served as Business To Business Head for Bhopal from 2008 to 2010. His career trajectory demonstrates a consistent focus on enhancing customer service and operational efficiency within the telecommunications sector.