Varun Prashar
About Varun Prashar
Varun Prashar is a NOC Engineer with over 13 years of experience in the telecommunications industry, specializing in network operations and fault management. He has worked for notable companies such as Nokia, Airtel, and Colt Technology Services, and holds a Bachelor of Engineering in Electronics from Punjab Technical University.
Work at Airtel
Varun Prashar has been employed at Airtel since 2010, currently serving as a NOC Engineer in Gurgaon, Haryana, India. His tenure at Airtel spans over 14 years, during which he has developed expertise in network operations and fault management. Previously, he worked as a NOC-Transmission Engineer at Airtel from 2010 to 2012, where he focused on managing transmission networks and ensuring operational efficiency.
Previous Experience at Nokia
Varun Prashar worked at Nokia as a Technical Lead from 2012 to 2014 in Espoo, Southern Finland. During his 18-month tenure, he contributed to various projects within the telecommunications sector, leveraging his skills in network operations. His role involved overseeing technical aspects and ensuring the performance of network systems.
Experience at Colt Technology Services
Varun Prashar was employed at Colt Technology Services as an Engineer from 2012 to 2014 in London, Greater London, United Kingdom. His responsibilities included managing network operations and addressing technical challenges within the telecommunications framework. This role further enhanced his experience in the industry.
Education and Expertise
Varun Prashar earned a Bachelor of Engineering degree in Communications and Electronics Engineering from Punjab Technical University, Jalandhar, from 2004 to 2008. He possesses over 13 years of experience in the telecommunications industry, with a focus on network operations and fault management. His technical expertise includes working with SDH, DWDM, Ethernet, ASON, and OTN technologies.
Customer Complaint Management
In his current role as a NOC Engineer at Airtel, Varun Prashar has developed significant expertise in handling customer complaints. He is responsible for providing end-to-end resolution within the NOC-Transmission department, ensuring that customer issues are addressed efficiently and effectively.