Yogesh Yadav
About Yogesh Yadav
Yogesh Yadav is a Senior Technical Program Manager at Airtel, where he has worked since 2018. He has a background in engineering and extensive experience in project management, having previously held positions at Wipro and ITC Infotech.
Work at Airtel
Yogesh Yadav has been serving as a Senior Technical Program Manager at Airtel since 2018. In this role, he has successfully led the transformation of Airtel Digital Stores, impacting over 1000 locations. He implemented the Ezetap Payment Solution across these stores, which enhanced payment processing capabilities. His efforts have resulted in a significant reduction in customer complaints, achieving a 99% milestone through effective management of customer experience tracks. Additionally, he has delivered over 100 projects in the postpaid category, focusing on revenue growth and customer acquisition.
Previous Experience at Wipro
Before joining Airtel, Yogesh Yadav worked at Wipro as a Project Lead from 2007 to 2010. During his tenure, he contributed to various projects, gaining valuable experience in project management and team leadership. His role at Wipro laid the foundation for his future positions in the technology and telecommunications sectors.
Experience at ITC Infotech
Yogesh Yadav held the position of Senior Project Manager at ITC Infotech from 2010 to 2018. In this capacity, he managed multiple projects and teams, enhancing operational efficiency. His experience at ITC Infotech equipped him with the skills necessary for his current role at Airtel, where he continues to drive significant improvements in customer experience and operational processes.
Education and Expertise
Yogesh Yadav earned a Bachelor of Engineering in Computer Science Engineering from Maharshi Dayanand University, studying from 2001 to 2005. His educational background provides a strong foundation in technical principles and project management, which he has applied throughout his career in various roles within the technology sector.
Achievements in Operational Efficiency
Throughout his career, Yogesh Yadav has demonstrated a commitment to enhancing operational efficiency. He improved team productivity and velocity by 40% in his roles, significantly impacting project delivery and outcomes. His initiatives, such as automating reports using the Darts platform, have streamlined data management processes, contributing to overall organizational effectiveness.