Tyler S.
About Tyler S.
Tyler S. is a Client Services Manager at AIS (Applied Information Sciences) with a background in project management and customer service. He holds an M.B.A. from Loyola University Maryland and has experience in the golf industry through various internships.
Current Role at AIS
Tyler S. serves as the Client Services Manager at Applied Information Sciences (AIS) since 2020. In this role, he is responsible for overseeing client relations and ensuring that service delivery meets client expectations. His position involves coordinating between various teams to enhance client satisfaction and streamline processes.
Previous Experience at AIS
Prior to his current role, Tyler S. worked at AIS as a Project Manager from 2019 to 2020 and as a Deputy Project Manager from 2017 to 2019. His responsibilities included managing project timelines, resources, and stakeholder communications, contributing to the successful execution of various projects within the organization.
Education and Academic Background
Tyler S. holds a Master of Business Administration (M.B.A.) from Loyola University Maryland, which he completed from 2016 to 2019. He also earned a Bachelor of Science (B.S.) degree from Clemson University, studying there from 2010 to 2014. His academic background provides a solid foundation for his roles in client services and project management.
Early Career in Golf Management
Tyler S. began his career in the golf industry, completing several internships. He worked as a PGA Intern at Bandon Dunes Golf Resort for six months in 2012 and at Wilmington Country Club for three months in 2013. Additionally, he served as a PGA Assistant Golf Professional at Rolling Road Golf Club from 2015 to 2016, where he gained practical experience in golf operations and customer service.
Experience at OrderUp
From 2016 to 2017, Tyler S. worked at OrderUp, a Groupon company, as a Customer Escalations Specialist in Baltimore, MD. In this role, he handled customer inquiries and resolved escalated issues, enhancing customer satisfaction and service quality during his tenure.