Citra Nuri R.
About Citra Nuri R.
Citra Nuri R. serves as the AVP of Ops Transaction at Ajaib, leading a team of over 20 individuals and overseeing various operational areas. With a background in psychology and experience in developing standard operating procedures, she collaborates across multiple divisions to maintain efficient operations.
Work at Ajaib
Currently serving as the AVP of Ops Transaction at Ajaib, Citra Nuri R. has been with the company since 2020. She leads a team of over 20 individuals in the Ops Transaction department, focusing on operational efficiency and effectiveness. Prior to her current role, she worked as an Operations Manager at Ajaib from 2019 to 2020, where she contributed to various operational improvements.
Education and Expertise
Citra Nuri R. holds a Bachelor’s Degree in Psychology from Universitas Gunadarma, which she completed from 2010 to 2014. She further pursued her education at the same institution, earning a Master’s Degree in Science Industrial and Organizational Psychology from 2014 to 2015. Her academic background supports her expertise in operations management and team leadership.
Background
Before joining Ajaib, Citra Nuri R. worked as a Senior Talent Advisor at Caliber Hunt International from 2016 to 2017. This role provided her with experience in talent management and operational strategies, which she later applied in her positions at Ajaib. Her career trajectory reflects a strong foundation in both operational and human resource functions.
Achievements in Operations Management
Citra Nuri R. has developed and implemented Standard Operating Procedures (SOP) and Key Performance Indicators (KPI) across multiple operational areas, including Stocks Settlement, Fund Settlement, Dealer, and Transaction Administration. Her work ensures that operational processes are standardized and performance metrics are clearly defined.
Collaboration and Strategic Relationships
In her role at Ajaib, Citra Nuri R. collaborates with various divisions, including Product, Data, Compliance, Risk Management, Finance, KYC, Customer Service, CEO Office, and Marketing. She also maintains strategic relationships with regulatory bodies and payment channel third parties, facilitating smooth operational processes within the organization.