Rohan Grey
About Rohan Grey
Rohan Grey is a Service Desk Administrator at Akima, with a diverse background in security and operations spanning nearly three decades. He has held various positions in military and civilian roles, including extensive experience in force protection and IT support.
Current Role at Akima
Rohan Grey serves as a Service Desk Administrator at Akima since 2022. In this role, he provides immediate response and troubleshooting support to customers at the Service Desk. He utilizes Microsoft Exchange Server and User Manager to create logon and email accounts, ensuring efficient user access and communication. Rohan employs Remedy call management software for logging and managing trouble tickets, which enhances the support process and improves response times. His responsibilities also include managing network services using Server Manager, Print Queue Management, and CISCO VMPS Administration.
Previous Experience in Security and Operations
Rohan Grey has extensive experience in security and operations roles across various organizations. He worked at OMNIPLEX World Services Corporation as an Armed Protective Officer for four months in 2014. He served in the US Navy as an Airfield Operations specialist from 1994 to 2002. His roles in security continued with positions at DynCorp International as a Force Protection Shift Supervisor from 2012 to 2014, and as a Force Protection Officer at CSA from 2004 to 2007 in Kuwait. He also worked at Vectrus and Triple Canopy in similar capacities, focusing on force protection in Kosovo and Kuwait.
Education and Certifications
Rohan Grey studied at Strayer University, where he earned a Bachelor of Science degree in Information Technology from 2018 to 2021. He holds several industry-recognized certifications, including CompTIA Security+ and CompTIA Server+. These qualifications reflect his commitment to professional development and his expertise in information technology and security.
Work History in Kosovo and Ascension Island
Rohan has significant work experience in Kosovo and Ascension Island. He worked at Torres AES as an Armed Guard from 2015 to 2016 and again from 2018 to 2021. Additionally, he held positions at DynCorp International and Vectrus in Kosovo. In Ascension Island, he worked as a Radar Operator at RGNext for nine months in 2022 and as a Security Officer at Wolf Creek Federal Services, Inc. for five months in 2021. This diverse experience in international security operations contributes to his comprehensive skill set.