Betsy Eisenberg
About Betsy Eisenberg
Betsy Eisenberg serves as the Head of Customer Success at Akoya, where she has worked since 2019. With over 15 years of experience in product development and strategy, she has held various leadership roles at companies such as Fidelity Investments, Yahoo!, and the New York Stock Exchange.
Current Role at Akoya
Betsy Eisenberg serves as the Head of Customer Success at Akoya, a position she has held since 2019. In this role, she focuses on enhancing customer satisfaction and fostering long-term relationships with clients. Her responsibilities include developing strategic partnerships and ensuring that customer needs are met effectively. Eisenberg's extensive experience in customer success contributes to her ability to manage and grow client relationships.
Previous Experience in Financial Services
Prior to her current role, Betsy Eisenberg worked at Fidelity Investments as the Head of Partner Success for the Data Delivery Platform from 2019 to 2020. She also held various positions in the financial sector, including Director of Product Management & Operations at Donnelley Financial Solutions from 2012 to 2017 and Director of Product Management at the New York Stock Exchange from 2001 to 2004. These roles provided her with a strong foundation in product strategy and partnership development.
Educational Background
Betsy Eisenberg earned her MBA from Georgetown University, where she studied from 1997 to 1999. She also holds an AB degree from Brown University, which she completed from 1991 to 1995. Additionally, she attended Hawken School, contributing to her academic and professional development.
Expertise in Product Development
Betsy Eisenberg has over 15 years of experience in product development and strategy, working with both large corporate brands and entrepreneurial start-ups. Her expertise includes market sizing, trend analysis, and competitive intelligence. Eisenberg's ability to synthesize complex information into clear documents and presentations is a key asset in her professional roles.
Career Progression and Roles
Throughout her career, Betsy Eisenberg has held various leadership positions. She was VP of Product at TILE Financial from 2010 to 2012 and served as Manager of Business Development at Yahoo! Finance from 2004 to 2005. Additionally, she worked as Director of Business Development & Audience Acquisition at Seeking Alpha from 2008 to 2009 and as Head of Partnerships & Operations at Trade It, Inc. from 2017 to 2019. This diverse experience has shaped her approach to customer success.