Sean Marchessault
About Sean Marchessault
Sean Marchessault is a Customer Success Manager at Akoya, where he has worked since 2023. He has extensive experience in customer success and engagement roles across various companies, particularly in the financial technology sector.
Work at Akoya
Sean Marchessault has been serving as a Customer Success Manager at Akoya since 2023. In this role, he focuses on enhancing customer experiences and managing relationships within the financial technology sector. His work involves collaborating with over 4,500 financial institutions, including banks, credit unions, and fintechs, to improve open finance ecosystems. He utilizes a 100% API-connected data access network to enhance consumer data security and consent management.
Previous Experience
Before joining Akoya, Sean Marchessault held various positions at Optimizely, including Enterprise Engagement Manager and Senior Enterprise Customer Success Manager. He worked at Optimizely for a total of 1 year and 5 months, where he managed customer success initiatives. Additionally, he has experience at Nativo Inc, Segment, and Insticator Inc, where he held roles such as Publisher Account Manager and Senior Account Manager. His background includes managing customer success initiatives and utilizing digital marketing tools.
Education and Expertise
Sean Marchessault studied at the Questrom School of Business at Boston University, where he earned a Bachelor of Science in Business Administration with a focus on Marketing. He also studied Advertising at Boston University, achieving a Bachelor of Science in Communications. His educational background supports his expertise in managing customer success initiatives, particularly in the financial technology sector, with a focus on data security and consumer data management.
Skills and Tools Proficiency
Sean Marchessault is proficient in advanced data visualization and reporting tools such as DOMO and Looker. His skills enhance data-driven decision-making processes. He has a strong background in utilizing a range of digital marketing and analytics tools, including AppNexus, DBM, DFA, and Sizmek. This proficiency supports his role in managing customer success and improving client engagement.