Sudhir .
About Sudhir .
Sudhir serves as the Chief Customer Officer at Akoya, where he has worked since 2022. He has extensive experience in customer success roles at MuleSoft and a strong background in healthcare solutions and IT strategy.
Current Role at Akoya
Sudhir serves as the Chief Customer Officer at Akoya, a position he has held since 2022. He is based in Chicago, Illinois, United States. In this role, he focuses on enhancing customer experience and driving customer success initiatives within the organization.
Previous Experience at MuleSoft
Sudhir worked at MuleSoft from 2017 to 2022, where he held several key positions. He served as Regional Director of Customer Success for five years, followed by a role as Vice President of Customer Success for Financial Services for one year. He concluded his tenure at MuleSoft as Regional Vice President of Customer Success, a position he held for three years.
Education and Expertise
Sudhir earned his Master of Business Administration (M.B.A.) from Northwestern University's Kellogg School of Management, completing his studies from 2015 to 2017. He also holds a Bachelor of Engineering (B.E.) in Electronics and Communications from the University of Mysore, which he completed from 1990 to 1994. His expertise includes HIPAA 5010 and ICD-10 compliance, technical project and program management, and IT strategy.
Career Background
Sudhir has a diverse career spanning various roles in technology and customer success. He has worked at Comergent Technologies Inc as an Application Architect, Savvion as an Engagement Manager, and Wipro Technologies as a Regional Practice Manager. Additionally, he served as Sr. Director of Solution Consulting at Edifecs from 2010 to 2017, where he gained significant experience in solution consulting.
Interests and Specializations
Sudhir has a particular interest in crafting solutions around healthcare issues. He has broad-based experience with offshore software development and testing, along with managing global outsourcing and large global engagement execution.