Sugantha Nagarajan
About Sugantha Nagarajan
Sugantha Nagarajan serves as the Head of Client Success at Akoya, where he has worked since 2020. With a strong background in finance and technology, he has held various leadership roles in prominent financial institutions, contributing significantly to client onboarding and product development.
Work at Akoya
Sugantha Nagarajan has served as the Head of Client Success at Akoya since 2020. In this role, she has been instrumental in onboarding the largest banks in the United States onto the Akoya Data Access Network. She has also formulated a discovery process that helps in understanding clients' needs and established feedback loops to product development, which enhances client success.
Previous Experience
Prior to her current position at Akoya, Sugantha Nagarajan worked at Fidelity Investments for 16 years in various roles. She held the position of Vice President of Product Management in the Fidelity Innovation Development division from 2018 to 2020. Before that, she served as Vice President of Product Management and IT Management, where she was the Head of High Income Technology in Asset Management from 2004 to 2018. Earlier in her career, she worked at Putnam Investments as a Senior Business Systems Consultant from 1997 to 2004.
Education and Expertise
Sugantha Nagarajan holds a Master of Business Administration from UMass Boston, where she studied Finance. Additionally, she has a Master of Statistics from the Indian Statistical Institute in Kolkata, focusing on Mathematics and Statistics. Her educational background supports her expertise in client success and product management.
Professional Contributions
At Akoya, Sugantha Nagarajan has made significant contributions to client success through her strategic initiatives. She has played a key role in developing processes that align client needs with product offerings. Her efforts in establishing feedback mechanisms have improved the overall client experience and product development at Akoya.