Andy Frades
About Andy Frades
Andy Frades serves as the Vice President of Client Services and Support at Akumina, a position he has held since 2019. With extensive experience in business strategy and development, he has contributed to digital transformation initiatives across various organizations.
Work at Akumina
Andy Frades has been serving as the Vice President of Client Services and Support at Akumina since 2019. In this role, he focuses on developing strategies for digital disruption, emphasizing client retention and customer satisfaction. His previous positions at Akumina include Manager of Strategic Accounts and Director of Sales, where he contributed to the company's growth and client engagement initiatives.
Previous Employment History
Frades has a diverse work history, having held various positions in sales and account management. He worked at Brightfind as a Sales Representative for one month in 2016 and at Ceeonsoft as Partner in Business Development for six months in 2012. His experience also includes roles at Ektron, where he served as Strategic Account Manager and Services Sales Representative, and at GovConnection, where he held multiple positions including Training Manager and Sales Manager.
Education and Expertise
Andy Frades studied at the University of New Hampshire from 1989 to 1994 and at Keene State College from 1989 to 1991. He possesses a strong background in business strategy and development, particularly in the context of digital transformation. His expertise includes developing innovative solutions for organizations facing digital challenges.
Background
Frades has extensive experience in sales and client services, with a career spanning over two decades. He has worked in various capacities, including Director of Sales at Persistent Systems and Director of Data and Customer Success at MESH Interactive Agency. His roles have consistently involved strategic account management and client engagement.
Achievements in Digital Transformation
At Akumina, Andy Frades played a key role in iterating and innovating solutions aimed at helping organizations navigate digital challenges. His focus on client retention and customer satisfaction has contributed to the company's approach to digital disruption, enhancing the overall client experience.