Matt Sullivan
About Matt Sullivan
Matt Sullivan serves as the VP of Customer Success and Co-Owner at Integrity Stone in Rochester, New Hampshire, where he has worked since 2021. He has extensive experience in account management and customer success across various companies, including HubSpot, Sitecore, and Akumina.
Work at Integrity Stone
Matt Sullivan has been a Co-Owner at Integrity Stone since 2021. The company is based in Rochester, New Hampshire, and operates in a hybrid work environment. His role involves overseeing operations and contributing to the strategic direction of the business.
Experience at Akumina
Matt Sullivan has served as the VP of Customer Success at Akumina since 2021. His responsibilities include enhancing customer satisfaction and ensuring successful product implementation. He previously held the position of Regional Sales Director at Akumina from 2019 to 2021, where he focused on sales strategies and customer engagement.
Professional Background
Sullivan has a diverse professional background with experience in various roles across multiple companies. He worked at Bridgeline Digital in several capacities, including Director of Account Management and Director of Global Channels. His tenure at Sitecore as Senior Account Manager and at HubSpot as Internet Marketing Specialist further contributed to his expertise in customer relations and digital marketing.
Education and Expertise
Matt Sullivan holds an MBA from Southern New Hampshire University, achieved between 2004 and 2007. He also earned a B.S. in Computer Science from Rensselaer Polytechnic Institute from 1998 to 2002. Additionally, he obtained a Graduate Certificate in Digital Marketing from Southern New Hampshire University in 2018 and a Certificate in Wines of California, New York, and the Pacific Northwest from Cornell University in 2020.
Skills in Stone and Software Industries
Sullivan possesses a unique blend of skills in both the stone and software industries. He has expertise in laser templates and waterjet precision for quartz and granite countertop needs. His background in sports marketing and wine indicates a diverse range of interests that complement his professional capabilities.