Marishell Castillo
About Marishell Castillo
Marishell Castillo is a Customer Success Automation Engineer known for her expertise in developing automation systems for large enterprises. She has a diverse background, including roles in project management, office management, and social media management, and is currently pursuing a degree in Cybersecurity & Information Assurance.
Current Role at Albiware Inc.
Marishell Castillo serves as a Customer Success Automation Engineer at Albiware, a position she has held since 2023. In this role, she has developed and maintained automation systems tailored for large commercial enterprises, significantly enhancing their operational efficiency. She collaborates closely with the Customer Success Department Manager to establish a new automation and business intelligence pipeline. Additionally, she hosts webinars aimed at educating both in-house teams and external customers on utilizing data analytics tools for building reports and data visualization dashboards.
Previous Work Experience
Before joining Albiware, Marishell held various positions that contributed to her extensive management expertise. She worked as a Project Manager at VBTRONICS Inc. for five months in 2021. Prior to that, she served as an Office Manager and Paralegal at Cosley Law Office from 2019 to 2022, where she gained experience in the legal domain. Additionally, she worked as a Social Media Manager at Cosmo Beauty Salon Inc. for 14 years, from 2007 to 2021, in Carol Stream, Illinois.
Educational Background
Marishell has a diverse educational background. She earned a Bachelor’s Degree in Philosophy and Professional Writing from DePaul University, studying from 2014 to 2016. She also holds an Associate’s Degree in Philosophy from the College of DuPage, achieved between 2011 and 2013. Currently, she is pursuing a Bachelor of Science in Cybersecurity & Information Assurance at Western Governors University, a program she is expected to complete by 2026.
Skills and Expertise
Marishell has developed a strong skill set in automation and project management. She has designed and deployed automated workflows using AGILE methodologies, which have improved project efficiency for both internal and customer applications. Her experience spans over five years in management across seven legal domains, showcasing her versatility and adaptability in various roles. She is committed to lifelong learning and continuously seeks to enhance her knowledge and skills in her field.
Personal Interests and Values
Marishell identifies as a career-switcher and is proud of her Latina and first-generation roots. She is dedicated to her personal growth and education, currently focusing on her Cybersecurity & Information Assurance degree. In her personal life, she is a dog mom and describes herself as endlessly curious, reflecting her commitment to lifelong learning and exploration.