Victor White
About Victor White
Victor White is a Customer Success Account Manager with a strong background in customer relationship management and over a decade of experience in the finance sector. He has held various roles at institutions such as U.S. Bank and Bank of America, and currently works at Albi, focusing on customer satisfaction and engagement.
Current Role at Albiware Inc.
Victor White serves as a Customer Success Account Manager at Albiware Inc. since 2023. In this role, he monitors customer health and success metrics to proactively address potential issues and enhance customer satisfaction. He actively drives customer adoption and usage of products by providing training and guidance to maximize customer outcomes. His focus on building and maintaining long-term customer relationships contributes to the overall success of the company.
Previous Experience at Albiware Inc.
Prior to his current position, Victor White worked at Albiware as a Sales Development Team Lead and Sales Development Representative in 2023. During his short tenure of two months in each role, he contributed to the sales efforts in Downers Grove, Illinois. His experience in these positions laid the groundwork for his current focus on customer success.
Finance Industry Background
Victor White has over a decade of experience in the finance industry, having held various roles at major financial institutions. He worked at U.S. Bank in multiple capacities, including Branch Assistant Manager, Business Banking Specialist, Credit Review Specialist, and Universal Banker. He also served as a Personal Banker at Bank of America and as a Lead Teller at Chase. This extensive background has equipped him with strong customer relationship management skills.
Military Service
Victor White served in the United States Navy as a Storekeeper/Logistics Specialist from 2007 to 2009. He was part of the Naval Mobile Construction Battalion 4 and participated in the Operation Enduring Freedom Campaign from August 2008 to May 2009. His military experience has contributed to his discipline and work ethic.
Education and Certifications
Victor White completed his high school education at Geneva Community High School, where he earned a High School Diploma from 2003 to 2007. He furthered his education by studying Emergency Medical Technology/Technician (EMT Paramedic) at Elite Ambulance, achieving a certificate in 2019. This educational background complements his professional experience in customer service and finance.