Sunny Suh
About Sunny Suh
Sunny Suh is a Strategic Customer Success Manager currently working at Alchemy in New York, New York. With extensive experience in customer success and sales roles across various companies, he has developed a strong background in managing customer relationships and driving success.
Current Role at Alchemy
Sunny Suh serves as the Strategic Customer Success Manager at Alchemy, a position held since 2023. In this role, Sunny focuses on enhancing customer relationships and ensuring successful product adoption. The position is based in New York, New York, United States.
Previous Experience in Customer Success
Sunny Suh has extensive experience in customer success roles. Prior to joining Alchemy, Sunny worked at BigPanda as a Senior Customer Success Manager from 2019 to 2022. Additionally, Sunny held positions at Sisense, first as a Customer Success Manager from 2016 to 2018, and later as a Global Field Enablement Manager from 2018 to 2019. This background contributes to a strong foundation in customer engagement and support.
Early Career and Technical Roles
Sunny's early career includes technical positions such as IT Technician at Morgen Industries in 2010 and at Rutgers University from 2004 to 2005. These roles provided foundational technical skills that have been beneficial in subsequent customer-facing positions. Additionally, Sunny worked as a Sales Representative at Verizon Wireless in 2011.
Education at Rutgers University
Sunny Suh studied at Rutgers University from 2004 to 2009, completing a five-year program. This educational background has contributed to Sunny's expertise in technology and customer relations, supporting a career that spans various roles in the tech industry.
Experience in Sales and Management
Sunny has held multiple sales and management roles throughout the career. Notable positions include Sales Manager - Canada at AvePoint in 2015 and various roles at AvePoint, including Account Manager and Corporate Account Manager from 2011 to 2014. This diverse experience in sales and management has enhanced Sunny's capabilities in customer success and strategic planning.