Carol Kemp
About Carol Kemp
Carol Kemp serves as the Vice President of Strategic Accounts at Alegeus, where she has worked since 2014. She also holds the position of Vice President of Healthcare at TTEC and has a strong background in business and economics.
Work at Alegeus
Carol Kemp has been with Alegeus since 2014, serving in various roles including Strategic Account Manager and General Manager. In 2020, she was promoted to Vice President of Strategic Accounts. Her tenure at Alegeus spans over a decade, during which she has contributed to the company's growth and operational success. Kemp's responsibilities include managing key client relationships and leading strategic initiatives that align with the company's objectives.
Current Role at TTEC
Since 2021, Carol Kemp has held the position of Vice President of Healthcare at TTEC. In this role, she focuses on enhancing healthcare solutions and services, leveraging her extensive experience in account management and strategic planning. Her leadership at TTEC is aimed at driving operational excellence and improving client outcomes in the healthcare sector.
Education and Expertise
Carol Kemp studied Business and Economics at JCC from 1989 to 2002, completing a 13-year program. She also attended SUNY Potsdam, furthering her educational background. Her academic foundation supports her expertise in strategic account management, operational revitalization, and team leadership.
Background in Healthcare Services
Before joining Alegeus, Carol Kemp worked at MVP as Associate Director of Ancillary Services from 2007 to 2014. In this role, she was responsible for overseeing ancillary services and contributing to operational strategies in the Syracuse, New York area. Her background in healthcare services has equipped her with the skills necessary to drive high performance and engagement within teams.
Leadership and Team Development
Carol Kemp possesses a unique skill set that combines individual contribution with leadership. She is known for her ability to build cultures of high engagement and performance. Her excellent planning and organizational skills have enabled her to drive high-performing teams and achieve measurable outcomes through a programmatic approach.