James Jackson
About James Jackson
James Jackson is a Healthcare Benefits Administrator with over a decade of experience at Alegeus in Waltham, Massachusetts. He previously held positions at Sprint and Aon, contributing to his extensive background in account services and customer support.
Current Role at Alegeus
James Jackson has been employed at Alegeus as a Healthcare Benefits Administrator since 2012. In this role, he is responsible for managing healthcare benefits, ensuring compliance with regulations, and assisting clients with their healthcare needs. His tenure at Alegeus spans over 12 years, indicating a significant commitment to the organization and its mission in the healthcare benefits sector. He operates from Waltham, Massachusetts, contributing to the company's efforts in delivering effective healthcare solutions.
Previous Experience at Sprint
Prior to his current position, James Jackson worked at Sprint as an Account Services Manager from 2011 to 2012. During this one-year period, he managed customer accounts, provided support, and ensured customer satisfaction. This role equipped him with valuable skills in customer service and account management, which he later applied in his healthcare benefits administration.
Experience at Aon
James Jackson also has experience working at Aon as a Customer Service Representative from 2010 to 2011. In this role, he focused on providing support to clients and addressing their inquiries. His time at Aon lasted for seven months, contributing to his overall expertise in customer service and client relations.
Educational Background
James Jackson completed his education at Cloverleaf High School, where he studied from 1982 to 1986. This foundational education provided him with the skills necessary for his subsequent professional roles. His high school education laid the groundwork for his career in customer service and healthcare benefits administration.