Jeremy Biggs
About Jeremy Biggs
Jeremy Biggs is a Technical Support Analyst at Alegeus, where he has worked since 2020. He holds a Bachelor of Science degree in Management Information Systems and Marketing from the University of Wisconsin-Parkside, where he studied from 2015 to 2020.
Work at Alegeus
Jeremy Biggs has been employed at Alegeus as a Technical Support Analyst since 2020. In this role, he is responsible for providing technical assistance and support to clients, ensuring that their issues are resolved efficiently. His experience at Alegeus has allowed him to develop a strong understanding of the company's systems and services, contributing to improved customer satisfaction.
Education and Expertise
Jeremy Biggs studied at the University of Wisconsin-Parkside, where he earned a Bachelor of Science degree in Management Information Systems and Marketing from 2015 to 2020. His education provided him with a solid foundation in both technical and business aspects, equipping him with the skills necessary for his current role in technical support.
Background
Before joining Alegeus, Jeremy Biggs worked at Red Robin as a Bartender from 2016 to 2020. This role involved customer service and teamwork, which are essential skills in any technical support position. Additionally, he completed an internship as a PC Technician at Jockey International, Inc. from 2019 to 2020, where he gained hands-on experience in technical support and troubleshooting.
Career Progression
Jeremy Biggs has demonstrated a clear career progression from his early roles to his current position. His experience as a Bartender at Red Robin allowed him to develop interpersonal skills, while his internship at Jockey International, Inc. provided him with relevant technical experience. These roles have contributed to his effectiveness as a Technical Support Analyst at Alegeus.