Jhon Smith
About Jhon Smith
Jhon Smith serves as the Application Support Engineer Team Lead at Alegeus, where he has worked since 2021. He holds a Bachelor of Science degree in Computer Science from Southern New Hampshire University, which he completed in 2020.
Work at Alegeus
Jhon Smith has been employed at Alegeus since 2021, where he holds the position of Application Support Engineer Team Lead. In this role, he oversees a team responsible for providing technical support and solutions related to application issues. His work is conducted remotely, allowing him to collaborate with team members and clients across various locations. Smith's responsibilities include troubleshooting application problems, implementing solutions, and ensuring the overall performance of the applications supported by his team.
Education and Expertise
Jhon Smith earned a Bachelor of Science degree in Computer Science from Southern New Hampshire University, completing his studies from 2017 to 2020. This educational background has equipped him with foundational knowledge in software development, systems analysis, and technical problem-solving. His academic training supports his current role in application support, where he applies his technical skills to address complex issues and enhance application functionality.
Background
Jhon Smith has a background in computer science, which he pursued at Southern New Hampshire University. His education provided him with the necessary skills to enter the technology field. Since 2021, he has focused his career on application support, progressing to a leadership role within Alegeus. His experience in remote work has contributed to his ability to manage teams and projects effectively in a digital environment.
Professional Experience
In his role as Application Support Engineer II and subsequently as Team Lead at Alegeus, Jhon Smith has accumulated three years of professional experience in application support. His expertise includes diagnosing application issues, coordinating with development teams, and ensuring customer satisfaction through effective support strategies. Smith's progression within the company reflects his commitment to professional growth and his ability to lead a team in a technical environment.