Kerri Hale
About Kerri Hale
Kerri Hale is a Supervisor at Alegeus, where she has worked since 2021. She has a diverse background in customer service and management, with previous roles at Alegeus, Convergys, Hilton Grand Vacations, Bright House Networks, and AT&T.
Current Role at Alegeus
Kerri Hale currently serves as a Supervisor at Alegeus, a position she has held since 2021. She works in Maitland, Florida, and has accumulated three years of experience in this role. As a Supervisor, she is responsible for overseeing team operations and ensuring that member solutions are effectively addressed.
Previous Experience at Alegeus
Kerri Hale has a history of working at Alegeus in various capacities. She initially joined as a Member Solutions Representative in 2018, where she worked for four months. Later, she returned to Alegeus as a Business Associate from 2019 to 2021 for two years. Additionally, she served as a Team Leader from 2018 to 2019 for one year, contributing to team management and operational efficiency.
Career at Convergys
Kerri Hale worked at Convergys as a Team Manager from 2008 to 2014. During her six years in this role, she was responsible for managing team performance and ensuring customer satisfaction. Her experience at Convergys provided her with valuable skills in team leadership and customer service.
Experience in Customer Service Roles
Throughout her career, Kerri Hale has held various customer service positions. She worked at Hilton Grand Vacations as a Club Counselor from 2017 to 2018 and as a Customer Service Representative from 2014 to 2016. Additionally, she served as a Customer Care Representative at Bright House Networks from 2016 to 2017 and as a Sales Representative at AT&T from 2017 to 2019. These roles have contributed to her expertise in customer relations and service management.