Kimberly Graham
About Kimberly Graham
Kimberly Graham is a Strategic Account Executive with over 13 years of experience in the healthcare insurance and instructional design industries. She has a Master's degree in Instructional Systems Development from the University of Maryland and focuses on a client-centric approach to support clients in the Consumer-Driven market space.
Current Role as Strategic Account Executive
Kimberly Graham serves as a Strategic Account Executive at Alegeus, a position she has held since 2021. In this role, she focuses on a client-centric approach, assisting clients in navigating the Consumer-Driven market space. Her responsibilities include aligning with clients to understand their unique challenges and needs, ultimately aiming to add value to their operations.
Previous Experience at Alegeus
Before her current role, Kimberly worked at Alegeus as an Account Manager from 2017 to 2021. During her four years in this position, she developed her expertise in managing client accounts and fostering relationships within the healthcare insurance sector. Her tenure at Alegeus has contributed to her extensive knowledge of Consumer Directed Health Plans.
Career Background at CareFirst BlueCross BlueShield
Kimberly Graham has a substantial background at CareFirst BlueCross BlueShield, where she held multiple roles from 2007 to 2016. She started as a Customer Service Representative and transitioned to roles including Workshop Facilitator, Training Specialist, and CDH Benefit Liaison. This experience provided her with a comprehensive understanding of customer service and training within the healthcare industry.
Educational Background and Expertise
Kimberly holds a Master's degree in Instructional Systems Development from the University of Maryland, which she completed between 2011 and 2017. She also earned a Bachelor of Arts in Psychology and Economics from St. Mary's College of Maryland, studying from 1991 to 1995. Her educational background supports her expertise in instructional design and client engagement strategies.
Industry Experience and Focus
With over 13 years of experience in the healthcare insurance, Consumer Directed Health Plans, and instructional design industries, Kimberly Graham has developed a robust skill set. Her focus on a client-centric approach enables her to effectively address the unique challenges faced by clients in the healthcare sector, ensuring that their needs are met with tailored solutions.